Changelog
Stay up to date with our latest features, improvements, and product updates.
Basin Chat Gets Even Better: Preview, Auto-Open, and More!
We're excited to announce major improvements to Basin Chat that make it easier than ever to create engaging chat experiences for your...
New Feature: Global Submission Exports
Export all your submissions at once You can now export submissions across all your forms in one go — no more downloading form by form. Head to...
New: CC autoresposne emails with submission data
Autoresponse emails can now include one additional CC recipient using a merge tag from the submission. Add a field like {{manager_email}} in your...
Chat Abuse Detection
Basin's chat widget now includes AI-powered abuse detection to protect your resources from low-quality, off-topic, or spammy conversations. How it...
Real-Time Phone & Email Validation is Here
Basin now validates phone numbers and email addresses in real time — before a submission ever reaches your inbox. Instead of relying on format...
New: Preview Attachments Directly in Browser
You can now open file attachments directly in your browser instead of downloading them — perfect for quickly reviewing images, PDFs, and more...
Feature: Re-firing Webhooks
Webhook deliveries can fail for all kinds of reasons — a downstream service was briefly down, an endpoint was misconfigured, or you simply want to...
Secure Your Data with Webhook Signatures
Secure Your Data with Webhook Signatures We've added a major security upgrade to Basin: Webhook Signatures. Every webhook you send from Basin now...
Analytics & GTM Event Tracking for Form Studio
You can now connect Basin Form Studio forms to Google Tag Manager, Segment, or any analytics platform — including when your form is embedded in an...
🌍 New Feature: Multilingual Notification Emails
We're excited to announce that Basin now supports 15 languages for notification emails! Send form submission alerts to your team in the language...
📊 New Feature: Advanced Analytics for Multi-Step Forms
We're excited to announce powerful new analytics for multi-step forms that give you deep insights into how users interact with your progressive...
New Feature: Secure Attachment Links for Google Sheets
Overview We're excited to announce a new security feature for the Google Sheets integration: Secure Attachment Links. This enhancement gives you...
Introducing Automatic Column Sync for Google Sheets
We’ve shipped Google Sheets Auto-Sync, a smarter way to keep your spreadsheet data perfectly aligned with your form submissions. Instead of...
⚙️ New Feature: Inbox Reprocessing for Rescued Spam Submissions
We’ve shipped Inbox Reprocessing, a safer way to recover legitimate leads that were initially marked as spam. When you move a spam submission into...
New Feature: Email Font Controls for Branded Notification Templates
We're excited to introduce configurable email fonts for Basin’s default email templates. You can now match your notification, autoresponse, and...