Basin Chat
Add AI-powered chat to your website in minutes. Answer questions 24/7 and capture leads without lifting a finger.
Capture leads in chat — CTA button opens Basin forms directly inside the widget. No redirects.
AI with web search — Searches your website for current information to give accurate answers.
Pay per conversation — No per-seat pricing. Your whole team can use it. Just pay for usage.
Basin
AI Chat
Get started in 3 easy steps
No complex setup. No coding required. Just create, customize, and embed.
Create your chat
Give it a name, choose your AI model, and add context about your business so the AI knows how to help.
Customize appearance
Match your brand with custom colors, add your logo as an avatar, and set up a CTA button to capture leads.
Paste one line of code
Copy the embed script and add it to your website. Basin Chat will appear automatically.
Everything you need for AI chat
Powerful features that make Basin Chat stand out from the competition.
Embedded Forms
CTA button opens Basin forms inside the chat widget. Capture leads without redirecting users.
Web Search
AI searches your allowed domains for current information to give accurate, up-to-date answers.
Custom Context
Add up to 20,000 characters of business context to train your AI assistant.
Multiple AI Models
Choose from GPT-5.1, GPT-5-mini, or GPT-5-nano based on your needs and budget.
Full Customization
Match your brand with custom colors for every element, plus your own avatar.
Security Tokens
Domain whitelisting and token rotation to prevent unauthorized usage.
Popular Use Cases
Customer Support
Answer FAQs 24/7. Reduce support tickets by up to 80% with AI-powered responses.
Lead Qualification
Qualify leads and capture info with embedded forms. No redirects or context switching.
E-commerce
Help customers find products, answer questions about shipping, and increase conversions.
SaaS Onboarding
Guide new users through your product. Answer setup questions instantly.
Pay only for what you use
No per-seat charges. No additional monthly fees. Just usage-based pricing on top of your Basin plan.
Usage-based pricing
Basin Chat charges per 1,000 tokens processed. Choose from multiple AI models based on your needs:
- GPT-5.1 — Most capable, higher cost
- GPT-5-mini — Great balance of quality and cost
- GPT-5-nano — Most affordable for high volume
Try it yourself
This page has a real Basin Chat widget. Click the chat bubble in the bottom right corner to see it in action!
What is Basin Chat?
Basin Chat is an AI-powered chat widget you can embed on any website. It uses advanced language models to understand visitor questions and provide helpful, accurate responses based on your business context.
Unlike traditional live chat, Basin Chat works 24/7 without human intervention. It can search your website for current information and capture leads with embedded forms.
Best of all, there are no per-seat fees — your whole team can use it. You only pay for the AI usage on top of your Basin plan.
Why Basin?
We securely process, filter and store form submissions for over 30 thousand web projects across the globe daily.
We enable people to setup working forms faster, reduce code complexity, and save tons of time without giving up control of form design or functionality.
Get started for free