Plain text emails, multi-format support: more deliverability, more control

February 10, 2025

We’ve rolled out several improvements to help you send better emails and reach more inboxes with confidence.

✅ Plaintext Email Support

You can now send emails in plaintext format. This is great for:

  • Improved deliverability: Plaintext emails are less likely to be flagged as spam.
  • Simpler formatting: Ideal for transactional or minimalistic messages.
  • Better accessibility: Some recipients prefer or require plaintext versions.

🧩 Multi-Format Email Support

Basin now supports sending emails in both HTML and plaintext formats simultaneously. This ensures:

  • Wider compatibility: Your emails look good across all devices and clients.
  • Fallback options: If HTML fails, the plaintext version is available.

📫 Enhanced Deliverability Controls

We’ve added new tools to give you more control over your email deliverability:

  • Customizable headers: Tailor headers to suit your needs.
  • Improved SPF/DKIM support: Strengthen your email authentication.
  • Detailed logs: Monitor delivery status and troubleshoot issues.

⚙️ More Control Over Email Settings

New settings allow you to:

  • Manage sender identities: Easily switch between different sender profiles.
  • Set default templates: Streamline your email creation process.
  • Configure reply-to addresses: Direct responses where you need them.

These updates are designed to give you more flexibility and reliability in your email communications. Let us know what you think!